How to Book

As your departure date approaches, we provide:

• Detailed packing list
• Crew introductions and contact information
• Weather updates and final itinerary confirmation
• Health and safety briefing
• Instructions for airport transfer arrangements
• Answers to final questions

Our team maintains regular contact to ensure everything is perfect for your arrival.

Upon arrival at our office in Labuan Bajo, you’ll:

• Complete a final briefing
• Receive final payment instructions if needed
• Get boat orientation and safety procedures
• Meet your crew
• Settle any last-minute details

From this point, your charter adventure begins. Sit back, relax, and enjoy your Komodo experience.

During your how to book Komodo charter consultation, we’ll explain exactly what to expect aboard:

• Accommodation: Comfortable cabins with private facilities
• Meals: Fresh, locally-inspired cuisine prepared onboard
• Activities: Guided snorkeling, diving, island walks, wildlife viewing
• Comfort: Daily housekeeping, fresh water, ice, beverages
• Flexibility: Itinerary adjustments based on weather and group interests
• Local Knowledge: Expert guides sharing Komodo’s ecology, culture, and history

We understand that travel plans can change. Our cancellation policy is designed to be fair to all parties:

• More than 120 days before departure: Full refund minus 10% administrative fee
• 90-120 days before: 50% refund
• 60-89 days before: 25% refund
• Less than 60 days before: No refund

Travel insurance is highly recommended to protect against unforeseen cancellations.

Booking a charter for a group event (wedding, anniversary, corporate retreat)? We specialize in customized group charters. Contact us with your specific needs, and we’ll create a tailored package including special decorations, celebration arrangements, and themed activities.

Step 1: Planning & Inquiry (Week 1-2)

The booking journey starts with a conversation. Whether you reach out via WhatsApp for quick questions, email for detailed information, or a video call for comprehensive consultation, our team will:

• Listen carefully to your vision and requirements
• Ask clarifying questions about your group, interests, and preferences
• Provide general information about vessel options and pricing ranges
• Discuss seasonal considerations and best times to visit Komodo
• Answer any preliminary questions about safety, activities, or amenities
• Schedule a follow-up proposal presentation

Step 2: Custom Proposal Development (Week 2-3)

After your initial inquiry, our team creates a personalized proposal including:

• 3-5 custom itinerary options tailored to your interests
• Detailed vessel recommendations with specifications, photos, and capacity information
• Complete pricing breakdown: charter base price, crew gratuities, port fees, national park permits, transfer costs
• Day-by-day activity descriptions for each itinerary option
• Meal information and special dietary accommodation details
• Required documents (passport validity, visas if needed)
• Packing recommendations specific to season
• Insurance requirements and recommendations

Step 3: Proposal Review & Customization (Week 3-4)

You’ll review the proposal and can request modifications:

• Change activity focus (more diving, less hiking, more photography time)
• Adjust itinerary pacing (faster-paced, more relaxed)
• Add special requests (anniversary celebration, special meal, specific locations)
• Modify vessel selection based on comfort preferences or budget
• Extend or shorten the charter duration
• Discuss any concerns about activities or accommodations

Our team will revise and resend the proposal until you’re completely satisfied.

Step 4: Booking Agreement & Confirmation (Week 4-6)

Once you approve the proposal, we’ll send a comprehensive booking agreement covering:

• Final confirmed itinerary
• Vessel name and specification details
• Crew assignments (captain, guides, chef)
• Total price and payment schedule
• Terms and conditions
• Cancellation policy details
• Liability and emergency procedures
• Guest responsibility and conduct expectations
• Refund and amendment policies

You’ll sign electronically via email, and we’ll send a signed confirmation.

Step 5: Payment Processing

Payment Structure

Our flexible payment terms accommodate various situations:

• Deposit (30%): Due within 7 days of signing the booking agreement to secure your dates. This holds your vessel, crew, and itinerary.
• Second Payment (40%): Due 90 days before departure. This covers vessel provisions and crew preparation.
• Final Balance (30%): Due 30 days before departure. This completes the charter payment.

Payment Methods

• International Bank Transfer: Wire transfer to our Indonesian bank account (details provided after booking confirmation)
• Credit Card: Visa, Mastercard accepted via secure payment gateway (3% processing fee applies)
• PayPal: Available for international guests seeking convenient payment method
• Bank Guarantee: For corporate bookings, we accept letters of credit

All payments must be in USD. We’ll provide invoices and payment confirmation documentation for your records.

Step 6: Pre-Departure Coordination (30-90 days before)

Approximately 3 months before departure, we begin detailed pre-departure coordination:

• Crew Assignment Confirmation: You’ll receive detailed bios of your captain, guides, and hospitality crew
• Detailed Itinerary: Day-by-day breakdown with specific locations, activities, meal plans, and timing
• Comprehensive Packing List: Climate-appropriate recommendations for Komodo conditions
• Health & Vaccination Requirements: Current recommendations for Indonesia travel
• Travel Document Checklist: Passport, visa (if needed), travel insurance requirements
• Equipment Provision: Details about what’s provided (snorkeling, diving, binoculars) and what to bring
• Special Arrangements: Confirmation of dietary needs, mobility considerations, photography requirements
• Airport Transfer Coordination: Details about hotel pickups and transfer logistics to Labuan Bajo
• Weather Updates: Seasonal weather patterns and what to expect
• Pre-Departure Briefing Call: Optional video call with your captain to meet virtually and discuss expectations

Step 7: Final Preparations (7-14 days before)

As departure approaches, we provide final confirmations:

• Final guest list confirmation with all names for national park permits
• Reconfirmation of arrival times and airport details
• Final weather forecast and any itinerary adjustments
• Crew contact information and emergency procedures
• Last-minute questions answering
• Confirmation of any special arrangements (celebration cakes, decorations, etc.)

Step 8: Arrival & Check-In Day

When you arrive in Labuan Bajo:

• Welcome & Orientation: Our office staff will greet you and provide a brief orientation
• Document Collection: We’ll collect required documents (passport copies, travel insurance)
• Briefing Session: Comprehensive briefing on vessel operations, safety procedures, emergency protocols
• Crew Meeting: You’ll meet your captain, crew, and guides in person
• Boat Walkthrough: Tour of vessel including cabin assignments, amenities, safety equipment, communication systems
• Final Questions: Any last-minute clarifications or requests
• Departure Confirmation: Final check-in and preparation for departure

Typically, embarkation happens in the late afternoon, allowing you to settle into your cabin and meet your crew before evening dinner.

Last-Minute Bookings (2-4 weeks notice)

While advance booking is ideal, we can accommodate short-notice charters depending on vessel availability. Expect limited itinerary options and potentially higher rates during peak season. Contact us immediately if you’re interested in a last-minute charter.

Group Bookings (10+ travelers)

For large groups, we offer special considerations:

• Potential to charter multiple vessels for better group dynamics
• Customized group activities and team-building components
• Dedicated group coordinator on staff
• Flexible meal arrangements to accommodate dietary variety
• Group discounts available (contact for details)
• Special event coordination (celebrations, corporate activities)

Corporate & Event Charters

Corporate Retreats: Perfect for team building, executive offsites, and company celebrations. We provide:

• Dedicated event coordination
• Custom team-building activities
• Meeting spaces and technology support
• Professional catering and beverage service
• Photography and videography services

Wedding & Honeymoon Charters: Create exceptional celebrations aboard our vessels. Options include:

• Ceremonial deck spaces with sunset backdrops
• Custom decoration and floral arrangements
• Specialized menu planning with your chef
• Photography and videography services
• Private cabin options for intimate groups
• Romantic dinner experiences at sea

Special Event Charters: Milestone celebrations, family reunions, or unique experiences. We customize every detail to match your event needs.

The best time to book is when you’re most excited about your Komodo adventure. Contact our booking team today, and let’s make your island dreams a reality. For additional questions, check our FAQ or explore our fleet options.

Learn about Komodo National Park Permits required for your visit.